CONNECT

We integrate and automate your company’s critical systems

We connect the platforms that keep your business running —Salesforce, ERPs, ecommerce, financial systems, internal tools and custom developments— so they work as one operational system. We automate manual processes, reduce errors and make information flow without people having to act as the bridge between tools.

Real engineering for systems that cannot afford to fail.

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THE PROBLEM

How much time does your company lose because its systems do not speak to each other?

Data copied manually from one platform to another. A CRM that does not reflect what is happening in sales, ecommerce or technical service. Critical processes that depend on spreadsheets, internal emails or manual reminders. Powerful tools used only halfway because they were never properly integrated.

 

Each of those gaps has a cost: time, errors, delays, lack of visibility and decisions made with incomplete information.

 

At Pibeca, we remove that friction by connecting your systems so they work together, automating key processes and designing a more reliable operational architecture. Not with fragile patches or improvised automations, but with technical judgment, business understanding and experience in systems that need to work every day.

WHAT WE DO

Critical systems integration

We connect the platforms your business depends on so they work as a single ecosystem. CRM, ERP, ecommerce, invoicing, stock, financial systems, internal tools or custom developments: we make them share data, reduce duplication and stop forcing your team to work manually between systems.

  • Integration of business platforms and enterprise systems
  • API development and integration
  • Connection of CRM, ERP, ecommerce, stock, invoicing and financial systems
  • Data synchronisation between systems
  • Integration architecture and engineering

Custom Salesforce development

We adapt Salesforce to the way your company actually works, not the other way around. We develop on Sales Cloud and Service Cloud, automate sales and service processes, connect Salesforce with external systems and build custom Apex developments when the standard platform is not enough.

  • Implementation, evolution and development on Sales Cloud and Service Cloud
  • Custom development with Apex
  • Automation of quotes, sales and service processes
  • Salesforce integration with external systems
  • Mobile apps and solutions connected to Salesforce

Process automation

Not every problem needs to become a large project from day one. Sometimes the biggest impact comes from automating specific processes that consume hours, create errors or slow the team down.

We design automations with n8n, APIs and custom development to connect departments, tools and internal workflows with solid, maintainable logic that can evolve over time.

  • Workflows and task automation with n8n
  • Process automation between departments
  • Flows connected to CRM, ecommerce, email, forms and internal systems
  • Automations with business logic, validations and error control
  • Intelligent AI-powered flows

Chatbots and applied AI

We apply artificial intelligence where it has real operational impact: customer support, internal support, data analysis, request classification, response generation, decision automation and repetitive processes.

We do not build generic bots disconnected from your company. We build intelligent systems connected to your data, your processes and your tools, with technical judgment and clear boundaries.

  • Support chatbots connected to your company’s real information
  • Intelligent agents for internal processes
  • Predictive analytics and data-driven automation
  • AI integrated into workflows, CRM, ecommerce and internal systems
A REAL PROJECT

An end-to-end system for an industrial multinational

For an industrial multinational, we integrated and automated its entire sales and service operation on Salesforce: from automatic quote generation to a mobile app that allows field engineers to work offline and digitally sign service interventions.

In parallel, we developed an ecommerce platform that automatically generates and delivers software licences, connected to an external third-party system and to the company’s commercial operations.

A project worth more than €100,000 where nothing can afford to fail: every quote, every licence, every service intervention and every operational data point depends on the system working properly.

This is exactly the kind of project Pibeca Solutions exists for.

We believe technical excellence is not built on big promises, but on hundreds of well-made decisions: understanding the process, anticipating risks, designing the right architecture, documenting, testing and validating before delivery. Our team pays close attention to detail because, in critical systems, small mistakes have real consequences.

Not every project needs Pibeca, and not every project is right for us. We evaluate each case to make sure we can bring real value, take on the technical responsibility it requires and build a solution that makes sense for the business. We work best with companies looking for a serious long-term partner, not a temporary supplier.

We build digital solutions with today’s business needs in mind, but also with what they will need to support tomorrow. An integration, automation, platform or application should not only solve the immediate problem. It should create a stronger foundation to grow, make better decisions and operate with less friction.

Time, budget and trust matter. That is why we speak clearly from the beginning: if something does not make sense, we say so, if a solution can be simplified, we simplify it, if we identify risks, we put them on the table. We do not sell smoke or dress up reality. We look for the best possible solution for your company, even when it is not the most complex one.

WHO IT IS FOR

For companies that depend on their systems working properly

Industry and technical services

We digitalise quotes, work orders, signatures, licences, service interventions and operational processes. We connect field teams, office teams and central systems, even when the work needs to function offline.

Ecommerce and retail

We connect your online store with stock, invoicing, CRM, payments, logistics and marketing tools. We automate orders, synchronise inventory and reduce manual processes that slow down operations.

Companies with multiple systems

If you work with CRM, ERP, invoicing, ecommerce, spreadsheets, internal tools and platforms that do not communicate properly, we design the integration so information flows reliably.

Overloaded teams

We automate repetitive tasks, internal processes and frequent requests so your team stops losing time on manual work and can focus on what actually creates value.

TECHNOLOGY

What we use to build it

We work with solid technologies to integrate systems, automate processes, develop APIs, connect data and apply AI where it makes sense. We choose the tool based on the problem, the existing architecture, the criticality of the system and its future evolution.

Salesforce and APEX

REST APIs

N8N

Laravel

Python

MySQL

OpenAI

Anthropic

Gemini

FAQ

Frequently asked questions

Can you integrate our current systems even if they come from different providers?

Yes. In fact, this is one of the most common scenarios we work with. We connect platforms from different providers through APIs, connectors, automations and custom developments. Before designing the integration, we analyse how your company works, which data needs to move, which systems are critical and which risks need to be controlled.

Do you work with our existing Salesforce instance or do we need to start from scratch?

We can work with your current Salesforce instance or implement a new one from scratch, depending on the state of your system and your goals. If you already use Salesforce, we review its configuration, processes, automations, data and integrations to decide whether it makes sense to optimise, extend, organise or rebuild specific parts.

Do you automate small processes or only large projects?

Both. We can start with a specific automation that saves hours or eliminates errors, and we can also handle full integration projects between systems. The important thing is not the initial size, but whether the automation is well designed, maintainable and aligned with the company’s wider operations.

Can a chatbot really answer my customers?

Yes, provided it is properly built and connected to your company’s real information. A useful chatbot is not a generic bot with vague answers: it needs to know your products, services, processes, documentation, limits and business rules. It also needs to know when to answer, when to ask for more information and when to escalate to a person.

Will the code and developments belong to us?

Yes. The developments we build for your company belong to you, unless expressly agreed otherwise in specific cases involving licences, external tools or third-party components. We deliver documented, maintainable solutions designed so you are not dependent on a black box.

Do you sign confidentiality agreements?

Yes. For projects involving internal processes, sensitive data, commercial information, critical systems or private documentation, we can sign a confidentiality agreement before going into detail.

Do you provide maintenance after delivery?

Yes. In integration and automation projects, maintenance is not a minor extra: it is part of the system’s stability. We can handle technical support, monitoring, bug fixing, evolutionary improvements, new integrations, adaptation to process changes and system evolution as your company grows.

LET’S TALK

Do you have systems to connect or processes to automate?

Let's talk about your project

Tell us which critical systems, processes or workflows you need to integrate, automate or improve. We will review your case and explain how we would approach it. Reply within 24 hours.